Information we collect
Information you provide to us
Information we collect automatically
Information we collect from other sources
We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide WeRTeachers with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you “Like” or “Follow”) may be viewed by the general public. Accordingly, WeRTeachers cannot ensure the privacy of any PII included in such User generated content.
When you use the Service, a location feature exists whereby it will automatically collect your geolocation information. In such event, the Service will use and share such location to enable users to determine which users in their network are nearby. WeRTeachers may also use location information to provide information and advertising to users. IF YOU WANT TO STOP THE AUTOMATIC COLLECTION OF YOUR LOCATION INFORMATION, YOU MAY DO SO BY USING THE PRIVACY SETTINGS ON YOUR BROWSER AND/OR ON YOUR DEVICE. FOR MOBILE APP USERS, YOU MAY ALSO UNINSTALL THE APP.
Data transmission and storage
WeRTeachers will use several encryption capabilities to secure your information, depending on how critical the information is. WeRTeachers utilize a third party service provider that complies with PCI DSS v3.2 Payment Card Industry Data Security Standard therefore we use only special tokens and do not store sensitive authentication data on our servers. Once the affiliation process is set for the users to create a payment method the information is transmitted encryption when collecting and transmitting your information directly to a secure PCI DSS compliant environment. This process will generate and affiliation number and a token that will actively be display for all internal processes through the Site and the WeRTeachers network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. WeRTeachers also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, WeRTeachers cannot guarantee the security of PII. By using the Service, you acknowledge and agree that WeRTeachers makes no such guarantee, and that you use the Service at your own risk.
If you elect to pay for tutoring lessons with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our affiliated partner’s systems in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers or sensitive information.
If you are a teacher and are require to pay for a background check, we will collect credit card information to order a background check on your behalf if is need it. Payment information entered into our System or Bank Account information will be place in our PCI Compliance partner’s environment solely to procure a background check will not be stored on our servers.
Use of Personally Identifiable Information
WeRTeachers does not disclose or sell your PII without your consent. We may use PII or other personal information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) process and deliver contest and sweepstakes entries and rewards and verify eligibility; g) to do something you have asked us to do, or tell you of services that we think may be of interest to you; h) in the case of teacher feedback of a student, we will transmit it as you ask us to; i) personalize and improve the Service and deliver and display targeted advertisements on our Service, content or features in the Service and on other sites or apps; and j) for administration of and troubleshooting regarding the System. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. WeRTeachers shares a minimum amount of information between Teachers and students in order to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however.
If you choose to use our referral service, to tell a friend about our Service, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the Site and up to two reminders. WeRTeachers, Inc. stores this information for the sole purpose of sending this one-time email and reminders and tracking the success of our referral program. Your friend may contact us at support@WeRTeachers.com to request that we remove this information from our database.
This Service is not intended for use by children under 16 years of age.
WeRTeachers does not knowingly collect personally identifiable information from children under the age of 16. If you are under the age of 16, please do not provide your contact information or any other personally identifiable information to WeRTeachers. If you are the parent or legal guardian of someone under the age of 16 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.
Legal requests and business transfers
Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact WeRTeachers for additional assistance.
WeRTeachers may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
Your California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to info@WeRTeachers.com.
Users Outside the United States